corporate Corporate Registration
approval Approval Authority Detail
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management Management Detail [Managing Director/Director/CEO]
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account Account Department Detail
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contact Contact Person
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ANNEXURE – C STANDARD TERMS AND CONDITIONS

[1] TOURISTA INTERNATIONAL PVT. LTD shall provide the Services only on receipt of a written request by the CLIENT's authorised representative. TOURISTA INTERNATIONAL PVT. LTD shall not be obligated to provide the Services in the absence of any such written request.

[2] TOURISTA INTERNATIONAL PVT. LTD shall arrange to email/hand over the tickets, ticket documents etc. at the office of the CLIENT and to the person who has sent a written request.

[3] Foreign exchange shall be physically handed over directly to the person who is traveling.

[4] The CLIENT confirms that the arrangement under this Agreement is exclusive to TOURISTA INTERNATIONAL PVT. LTD and that during the term of this Agreement, the CLIENT shall not be entitled to enter into any agreement / arrangement with any other person / company which is same / similar to the arrangement as contained in this Agreement.

[5] Invoices will be issued online via the TOURISTA INTERNATIONAL PVT. LTD Portal- on date of ticket issuance and the CLIENT will have online access to such transaction reports and invoices. If the CLIENT does not revert to TOURISTA INTERNATIONAL PVT. LTD within seven days from date of issue of the invoices, then the same will be deemed to have been accepted by the CLIENT.

[6] TOURISTA INTERNATIONAL PVT. LTD shall issue Credit Notes (subject to Airline Rules and Regulations and receipt of Credit Notes from the Airline) for all tickets given to them for cancellation. The same will be adjusted while making the payments.

[7] In case of any delay in payment by the CLIENT of the invoices, TOURISTA INTERNATIONAL PVT. LTD reserves right to charge interest @ 12% p.a.

[8] If the payments are delayed for more than 30 (thirty) days, then, without prejudice to the right of TOURISTA INTERNATIONAL PVT. LTD to receive interest as stated above, TOURISTA INTERNATIONAL PVT. LTD shall be entitled to (a) suspend the services till such time all the payments (including interest) are received in full. Such suspension of services shall not be construed as breach of this Agreement and (b) reduce the Discounts, as stated in Article 6 hereunder, by 50% in respect of the invoices for which the payment is delayed.

[9] Unless mutually agreed in writing, the CLIENT shall not be entitled to adjust any amount (including the refund in case of cancellation of air-tickets) against the payments due to TOURISTA INTERNATIONAL PVT. LTD under this Agreement.

[10] In respect of the refunds in respect of the cancellation of air tickets, TOURISTA INTERNATIONAL PVT. LTD shall make the payments to the CLIENT within seven working days from the date of receipt of refund from the concerned Airline.

[11] The discounts payable to the CLIENT shall be settled strictly only on tickets for which payment is made by the CLIENT.

[12] The CLIENT and TOURISTA INTERNATIONAL PVT. LTD shall hold review meetings every month/quarter/half year on the Services provided by TOURISTA INTERNATIONAL PVT. LTD, and other related matters.

[13] TOURISTA INTERNATIONAL PVT. LTD, at its own cost, shall be allowed to conduct customer satisfaction survey at periodical intervals.

[14] Either party may terminate this Agreement by giving one month’s written notice to the other.

[15] The termination / expiry of the Agreement shall not relieve the Parties from their respective obligations / duties, which occurred prior to such termination / expiry.

[16] Neither party shall hold the other liable for its inability to perform its obligations under this Agreement due to reasons beyond its reasonable control. Notwithstanding any of the provisions of this Agreement, flood, fire, earthquakes, strikes, riots, natural calamities, terrorist attacks, coup, war, epidemics, political unrest, accidents, etc; government embargoes introduced after this contract came into existence, any change in law or other exercise of a sovereign or executive prerogative by the Govt. of India or any other authority or invocation of force majeure clause by the vendors of TOURISTA INTERNATIONAL PVT. LTD in respect of the services under this Agreement, suspension / cancellation of the services by the airlines / hotels shall include conditions of force majeure. Any additional cost incurred by TOURISTA INTERNATIONAL PVT. LTD, for the services provided to the CLIENT, during the Force Majeure event, shall be paid by the CLIENT.

[17] TOURISTA INTERNATIONAL PVT. LTD hereby represents that while providing the Services under this Agreement, TOURISTA INTERNATIONAL PVT. LTD would be acting as agent of the CLIENT as against the principal service providers viz. Airlines, hotels, etc. TOURISTA INTERNATIONAL PVT. LTD undertakes to exercise reasonable care and skill while providing the Services.

[18] TOURISTA INTERNATIONAL PVT. LTD cannot and does not guarantee the quality, performance, functions or timeliness of the services provided by the principal service providers. TOURISTA INTERNATIONAL PVT. LTD will not be liable for any loss, damage, injury or disappointment suffered by the CLIENT while availing the services provided by the principal service provider.

[19] TOURISTA INTERNATIONAL PVT. LTD expressly disclaims any warranty, express or implied, regarding the services, including any implied warranty of merchantability, fitness for a particular purpose or non-infringement and implied warranties.

[20] The CLIENT shall indemnify, defend and hold harmless TOURISTA INTERNATIONAL PVT. LTD and it employees from any loss, damage, claim, action, liability, or demand whatsoever caused at the office of the CLIENT and attributable to the negligence or wrongdoing of the CLIENT, its employees, agents or subcontractors.

[21] Neither TOURISTA INTERNATIONAL PVT. LTD nor the CLIENT shall in any circumstances have any liability whatsoever for any indirect or consequential loss, including, without limitation, loss of profit, revenue or goodwill, resulting from negligence or willful default or any breach or non-performance of this Agreement or any misrepresentation (other than fraudulent) or any other tort, including negligence, on the part of TOURISTA INTERNATIONAL PVT. LTD or the CLIENT or their servants or agents.

[22] Neither Party shall use the name of the other in connection with any products, publicity, promotion or advertising without the prior written permission of the other Party.

[23] Nothing in this Agreement shall be construed as constituting a partnership or joint venture between the parties or as constituting either party as the agent of the other for any purpose whatsoever except as specified by the terms of this Agreement.

[24] Any amendments or changes to this Agreement shall be of no force or effect unless they are in writing and signed by duly authorized representatives of the Parties.

[25] No admission or delay on the part of any Party hereto in requiring the due and punctual fulfilment by other Party hereto of the obligations of such other Party hereunder shall be deemed to constitute a waiver by the omitting or delaying Party of any of its rights to require such due and punctual fulfillment.

[26] The Parties agree not to disclose the terms of this Agreement to any third party (except as may be required by law) and to treat the terms of this Agreement as confidential information of the other Party.

[27] This Agreement represents the entire agreement and understanding between the Parties with respect to its subject matter and supercedes any prior or contemporaneous discussions, representations, or agreements, whether written or oral, of the Parties regarding this subject matter.

[28] The courts in Delhi shall have the jurisdiction over any disputes between the Parties relating to this Agreement.

ANNEXURE – D
TOURISTA INTERNATIONAL PVT. LTD’S WEB-SITE / PORTAL’S STANDARD TERMS AND CONDITIONS
Terms of Use

This Web site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of this Web site constitutes your agreement to all such terms, conditions, and notices which are subject to amendment without any notice. You agree to click on the links to and familiarize yourself with the Terms of Use and other terms and guidelines found throughout this Web site and abide by them if you choose to use the sites, pages or services to which they apply.

[1] Personal and non-commercial use limitation This Web site is for your personal and non-commercial use. You will not modify copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this Web site.

[2] Links to third party sites This Web site may contain links to websites operated by parties other than TOURISTA INTERNATIONAL PVT. LTD. Such links are provided for your convenience only. TOURISTA INTERNATIONAL PVT. LTD does not control such websites, and is not responsible for their contents under any circumstances. TOURISTA INTERNATIONAL PVT. LTD's inclusion of links to such web sites does not imply any endorsement of the material on such Web sites or any association with their operators. Your correspondence or business dealings with or participation in activities such as but not limited to promotions found in or through such websites are solely between you and such parties. You agree that TOURISTA INTERNATIONAL PVT. LTD shall not be responsible or liable for any loss or damage of any sort incurred as a result of any such dealings or as a result of the presence of such links on TOURISTA INTERNATIONAL PVT. LTD website.

[3] No Unlawful or Prohibited Use As a condition of your use of this Web site, you warrant to TOURISTA INTERNATIONAL PVT. LTD that you will not use this Web site for any purpose that is unlawful or prohibited by these terms, conditions, and notices.

[4] Software available on this web site Any software that is made available to download from this Web site ("Software") is the copyrighted work of TOURISTA INTERNATIONAL PVT. LTD and/or its suppliers. Your use of the Software is governed by the terms of the end user license agreement, if any, which accompanies or is included with the Software ("License Agreement"). You will not install or use any Software that is accompanied by or includes a License Agreement unless you first agree to the License Agreement terms. For any Software not accompanied by a license agreement, TOURISTA INTERNATIONAL PVT. LTD hereby grants to you, the user, a personal, non-transferable license to use the Software for viewing and otherwise using this Web site in accordance with these terms and conditions, and for no other purpose provided that you keep intact all copyright and other proprietary notices. Please note that all Software, including without limitation all Source code contained in this Web site, is owned by TOURISTA INTERNATIONAL PVT. LTD and/or its suppliers and is protected by copyright laws and international treaty provisions. Any reproduction or redistribution of the Software is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible. WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED. THE SOFTWARE IS WARRANTED, IF AT ALL, ONLY ACCORDING TO THE TERMS OF THE LICENSE AGREEMENT. You acknowledge that the Software, and any accompanying documentation and/or technical information, is subject to applicable export control laws and regulations of INDIA. You agree not to export or re-export the Software, directly or indirectly, to any countries that are subject to INDIAN export restrictions.

[5] Online bookings : TOURISTA INTERNATIONAL PVT. LTD has made this facility available to you as a value-added service. Using this service, you can make your online booking/booking request for booking various services offered by TOURISTA INTERNATIONAL PVT. LTD. Your booking request will be processed for confirmation of prices and availability of services requested by you. Only on confirmation to you about the prices and availability, TOURISTA INTERNATIONAL PVT. LTD will be bound to provide you the requested services subject however to you making full payment and complying with the relevant terms and conditions. Any correspondence with, you prior to TOURISTA INTERNATIONAL PVT. LTD aforesaid confirmation, will not be treated as any acceptance of your request. The online booking of the products and services made available through this website is subject to availability and solely at the discretion of TOURISTA INTERNATIONAL PVT. LTD and/or its respective suppliers.

[6] Please ensure that all information given by you while booking is correct. For security reasons and to be able to advice you of any developments affecting your travel we need to be able to contact you by telephone and email and to have your correct address on record .If any or all of these contact details are not correctly given by you, we reserve the right to cancel the transaction at your risk and cost.

[7] The right to access and transact on the web site is reserved as is the right to use any particular credit card on the site for payment purposes.

[8] Limitation of Liability: TOURISTA INTERNATIONAL PVT. LTD shall not be liable to the second party or any Party save as expressly provided for in these Terms & Conditions and shall have no other obligations, duties or liabilities whatsoever in contract, tort or otherwise arising out of the use of online booking or connection to the website. TOURISTA INTERNATIONAL PVT. LTD and/or its respective suppliers hereby disclaim all warranties, terms & conditions with regard to this information, products and services including all implied warranties, terms and conditions, by statute, collaterally or otherwise of satisfactory quality, fitness for a particular purpose, title and non infringement. In no event, shall TOURISTA INTERNATIONAL PVT. LTD and / or its suppliers be liable for any loss of profit, loss of revenue, wasted time, wasted costs, indirect, incidental, special or consequential loss arising out of or in any way connected with the user of the online booking facility through website or otherwise or with the delay or inability to use online booking facility of TOURISTA INTERNATIONAL PVT. LTD or of any information, products and services whether based on contract, tort, strict liability or otherwise.

[9] Accuracy of Information: TOURISTA INTERNATIONAL PVT. LTD shall use reasonable endeavors to check the accuracy of the information published online or through website of TOURISTA INTERNATIONAL PVT. LTD..TOURISTA INTERNATIONAL PVT. LTD give no warranty as to the accuracy of such information given on TOURISTA INTERNATIONAL PVT. LTD’s website and reserve the right to amend and vary the contents of this website from time to time without notice. The TOURISTA INTERNATIONAL PVT. LTD sites / services may contain links to third party websites (“linked sites”). TOURISTA INTERNATIONAL PVT. LTD is providing these links only as a convenience, and the inclusion of any link does not imply endorsement by TOURISTA INTERNATIONAL PVT. LTD of the site or any association with its operators. The linked sites are not under the control of TOURISTA INTERNATIONAL PVT. LTD and TOURISTA INTERNATIONAL PVT. LTD is not responsible for the contents of any linked sites, including without limitation any link contained in a Linked site, or any changes or updates to a Linked site. TOURISTA INTERNATIONAL PVT. LTD is not responsible for web casting or any other form of transmission received from any “Linked site” and TOURISTA INTERNATIONAL PVT. LTD is not responsible if the Linked site is not working appropriately.

*Please read all the Terms & Conditions.

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